Arthur M Lds
map-marker Moorestown Township, New Jersey

Complaint

Refused to return 1,800 in escrow account after mortgage was paid off
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Loss:
$2

Preferred solution: Full refund

User's recommendation: Find another mortgage company

Bev B Ltk
map-marker Tualatin, Oregon

Dishonest

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This company has to offer incentives, nobody would ever use them. They lie, they are lazy, and dishonest. I upload documents that they don't read. I wanted to borrow a certain amount of money and they kept increasing the amount. They said they were trying to give me what I qualified for. They made me pay off my bills yet if they would just give me what I ask for, doesn't make sense. I wanted 100k and they kept pushing 160. Rates are not good. I will move it out of there. Probably will always be something. Stay clear of Jim Tolas. Believe me the incentives are totally not worth it.
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Loss:
$160000
Reason of review:
Dishonest Company

Preferred solution: People to stop using this company fior financing

Anonymous
map-marker Jacksonville, Florida

Refinancing

Contact us please phone numbers don’t work
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Reason of review:
Poor customer service
Anonymous

American Home Mortgage - Customer Care Review

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Annie Suoo was the loan manager for my new house. Oh my goodness, this woman has no idea how to do her job. She asks for every single detail, things you can't even imagine. It's one thing after the next! I was already told that I would be approved, so what is all this *** that she requires from me?!?! I am so angry and frustrated. If I knew she was an irresponsible woman, I would NEVER have agreed to file a loan application with them. I am so disappointed in this company. They definitely know how to wear you down.
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Reason of review:
Poor customer service
Anonymous
map-marker Jacksonville, Florida

American Home Mortgage, A Predatory Company

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I obtained my mortgage from them in 2006. I made my monthly payments to them, but In 2007 They stopped cashing 4 of my monthly payments, then silence. They stopped answering the phones initially, then they were shut off, fax shut off. After 3 months, I continued to call them, I sent letters, that were returned by the Post Office, I finally saw in the newspaper they had filed for Bankruptcy. They kept my checks for 6 months, then mailed them all back to me, AFTER they filed foreclosure papers. I came home to eviction notice on my door. This was the first wave of illegal foreclosures, I was never served any papers, and I couldn't find anyone to help me, no lawyers would get involved at that time. I sold my jewelry, took all my savings, paid them every penny, plus outrageous penalties. They took all my money, then 2 weeks after receiving my money, I still lost my home and most of my possessions, as I couldn't get them out of the house before the sheriff locked up the home in 2 weeks. Now, after waiting years for the foreclosure to come off my credit history, I find they never paid the Lien that was held on the property by a credit union, when they foreclosed on me. The mess continues and my credit is still being damaged my them. The home sold for more than my mortgage amount, so the lien should have been satisfied by them. Has anyone filed a class action suit against this company?? from reading the complaints it seems that one is needed. If so, how do I become part of the suit, if not, is anyone else, like me, expecting the legal system to help us?
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Cons:
  • Stole my home
Reason of review:
Problems with payment
Anonymous
map-marker Chicago, Illinois

ASC - American Home Servicing needs to be INVESTIGATED by the Federal Government

ASC - American Home Servicing needs to be INVESTIGATED by the Federal Government I have gone through the modification process 3 years ago and received an approval but at over 8% (8.2).from then to now for 3 years we have never been late. Since Feb 2014, we have been going through a financial hardship (Lost of income, need replacement, etc.)...we applied for another modification hoping to get our Principle reduced as well the Interest. We have been assigned 2 Home Preservation Specialists since we applied in Feb. The first specialist was in contact (Mercy Issa) every week until the app was denied. I called and found out from Customer service so no further input from Mercy. I resubmitted documents only to find out that a new specialist (Jennifer Austin) was assigned to our file the first of May. I have left multiple message or this person and NO WORD from this person. What type customer is this???NONE...When speaking with the various CS rep they informed me that ASC only allows one modification. What is a homeowner to do when you want to keep your home and have the principal and interest reduced.The government has these programs, however what can a homeowner do to get a response from ASC and get the government funds for assistance???? Pissed in Illinois
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1 comment
Guest

"What is a homeowner to do when you want to keep your home and have the principal and interest reduced?"

... are you angry because they are expecting you to do what you agreed to in the contract?

That's life. It sounds like you need to get something you can afford. Based on your comments, you regularly have trouble paying. Believe it or not, people pay their obligations.

The modifications were because values had dropped and the home couldnt be sold, unless at a major loss. That's not the case now.

The market is better. Sell it and rent.

bewisetoday
map-marker Seattle, Washington

AHMSI aka Homeward Financial

Like so many on this site, we have suffered the same kinds of abuses. The only way to deal with this company is the following: put all of your complaints in writing and send them a letter by certified mail. Complain to your local State Atty General's offices and also to the Consumer Financial Protection Agency. Be sure to document as much as you can, times, dates, etc. Quit dealing with these people over the phone, use written correspondence only, and if they call you, let them know YOU will also be recording their phone conversation (use a smart phone). Whatever they promise you, ASK FOR IT IN WRITING and do not act until they provide you WRITTEN DOCUMENTATION.
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1 comment
Guest

Do not do business where the loan officer has a phone number that is restricted and you only get a voice mail when you call the office.

Anonymous
map-marker North Hollywood, California

Lawyers to help on auditing Lender - AHMSI

I had my mortgage with Citimortgage, it was transfer to AHMS, HOMEWARD NOT CARRINGTON, EVERY TIME THE CHARGE CORPORATE FEES ON TOP OF MY LOAN, IF ANY BODY KNOWS WHERE CAN I COMPLAINT AND REPORT THESE ROBBERING THAT THE LENDERS ARE DOING? I AM REALLY VERY DISSAPOINTED OF ALL THESE LENDERS, AT LEAST WELL FARGO AND BANK OF AMERICAN ARE PUTTING THINGS TOGETHER FINALLY. LAWYERS WAKE UP DO SOMETHING WE THE CONSUMERS ARE WAITTING FOR YOUR HONEST SERVICES AND TO DO SOMETHING FOR THE COMMUNITY AND GET PAID ON TOP. WE NEED WAKE UP WITH ALL THESE THIEFS/ LENDERS THAT NOBODY ARE CONTROLLING BECAUSE THERE IS NOT LEADERSHIP FOR CORRUPTED LENDERS
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1 comment
Guest

Please file your complaints with the FTC, your local state atty general's offices and with the Consumer Financial Protection Bureau. Put your complaint in writing to AHMSI and sent it by certified mail and cc: the agencies above.

Gmccune
map-marker Middletown, Ohio

AHMSI Need to have loans taken away

We have had all kinds of problems with this Company, Bought our loan from oppition one, had wrong code on loan . Had us as a bad credit, never late with payment. Took 6 months to get that taken care , made us write letter ask them to fix there mistake . Did report our credit rating for 7 years now try to get hamp loan with them and nothing but the run arround ,Comp. Sucks comp use rep. out of our country. I agree they need a class action law suit for there ways they handle there loans, HATE talking to people out side of the US!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Trish G Ceg
map-marker Highlands, New Jersey

The worst mortgage company ever

We are underwater with out mortgage and applied for a modification to help with our high interest rate. After jumping through ALL the hoops that they set forth, they just kept coming back with letters that they haven't received the paper work. I again, kept sending in requested paper work. After 3 months on back and forth like that, they denied my request. I called them now to try and negotiate interest rate, and they tell me it looks like I MIGHT qualify for a modification and when I told them I tried that already, they say that they didn't receive all the paper work. I could just scream. This company had no problem coming to my house when they wanted my money (and told me that I didn't want a Fannie Mae or mac, I might add), but when I need help, they can't even spare me 10 minutes on the phone. I'm better off putting my mortgage payment in my pocket for the next 2 years and walk away with more than $56,000 to put down on a better house with smaller mortgage. Worst company ever.
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3 comments
Guest

we have been trying to get help from them from over a year. i feel like just mailing my keys to them and saying take the house and shove it up your butt. they lie and then tell u of we can do a loan mod which they have raised my mortgage etc they suck

Guest

They have "lost" my paperwork at least 6 times. Everything they lose seems to have my social security number on it.

They've even told me that they can't find me in their system and my mortgage must be with someone else.

When I don't qualify for a modification, they don't tell me why or say it is because they didn't receive paperwork (they paperwork I continually send certified so I know they did receive it). They even filed to take the house even though they admit they have lost the note.

Guest

I am having the same issue. I have been trying to apply for modification loan since Sept of 2011. I keep getting the same run around with no help.

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Jefflong L
map-marker Charleston, South Carolina

AMERICAN HOME MORTGAGE SERVICING SUCKS BEYOND BELIEF

My mortgage is sold to AHMSI. My mortgage is current and timely. First call from AHMSI is to inform me, THEY ARE A DEBT COLLECTOR.. Charming too. Then my house burns down 100% loss, in August 2010. AHMSI requires I use a General contractor to rebuild a new house (even though I have built my own ome in the past), and AHMSI requires they hold and disburse the insurance money during the rebuild. Getting installments from AHMSI is a story in itself, and I have battled to the point of hiring an attorney, as not only am I making mortgage payments on money THEY are holding, I am making NO INTEREST on same said money. But the kicker is the most recent event. AHMSI sent my GC a 1099 for the insurance money they have disburses, which is not only incorrect, but probably illegal. Now my GC is also battling with AHMSI . I HAVE TRIED MLTILE TIMES AND WITHOUT EXAGERATION CALLED AHMSI 50 times in the course of my dealings with AHMSI to reach someone other than a customer service rep. I occasionally get a supervisor, who like the CS reps are Morgan's and unaccommodating. IF ANY ONE WANTS TO GENERTE A CLASS ACTION SUIT AGAINST AHMSI, COUNT ME IN. JEFF LONG. TAMPA. FLORIDA. Jefflong@***.com
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LGW L
map-marker Baltimore, Maryland

AHMSI Mortgage FRAUD & SCAMS

AHMSI is the most dishonest company in the US. They pay your Property Taxes before they are due. Then take your payment to pay themselves and try to foreclose because you didn't pay your payment. Two years in a row now I have dealt with these Mafia Gangsters. I have a lawyer and he is working on it, but they haven't heard the last of me. I will sue them for fraud and slander and defamation of character until the cows come home. I sue them in the Federal Court System and go on to the supreme court if necessary. They have made my life unbearable to the point of not being able to even work. Stay Away From Them!!!
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1 comment
Guest

AMHSI accused me of not making 1, then 2 payments; though I was able to show them all payments were made. This did absolutely nothing!!! Eventually I did the HAMP to get them off my back and not loose my home (they were threatening) EVEN THOUGH I'd NEVER MISSED A PAYMENT! I got a lower payment by doing the HAMP but the cost I agreed to was much higher than the market cost and half the mortgage is balooned. I'd hoped this would end the nightmare! Then within months of the HAMP being official, the circus starts all over again with them saying I'm 1 payment late, even though I've never been late! I'd never been on their site until a few months ago and in my account, it shows massive attorney fees and forclosure charges of which I have NEVER been forclosed upon!

Whats up with this CRAZY BEHAVIOR?????????

By the way; I have NEVER spoken to anyone @ AHMSI EVER! All document, even the HAMP was done through the U.S. Mail. (Any of their calls have all been sent to voicemail and auto delete!!!)

THE WAY OF THE AMERICAN DREAM IN 2011 ~ GREAT!

Vraj Mib
map-marker Edinburg, Virginia

Ahmsi ruined my credit after addin *** fees to loan

well this is some fk'ed up ***. I have been fighting a yr and a half with my mortage company over the flood insurance I proved I did not need and they added anyway, they added late fees when I refused to pay it, ruined my credit, stopped taking the correct payments that I was making, sold my house Sept. 27th and I got a letter today saying it has been determined I am not in a flood zone so don't need flood insurance after we moved out. American Home Mortage Servicing Inc. flat sucks if a calls action is ever filed against them please include me
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Loss:
$62
1 comment
Ann M Tbg

first you should know that flood insurance is regional. It is not up to the mortgage company to put it in your policy.

If it helps I am getting ready to go at them.

They are crooks, unprofessional, and will string people along and along . Anyone in Boston....the AG just sued them and won.

lindatoto
map-marker League City, Texas

AHM

I have been dealing with AHM since October of 2010-yes ONE YEAR next month. I stopped them in their tracks when I complained to the Attorney General, my Congressman Ron Paul, and Fannie Mae. They stopped calling me, sending me foreclosure notices, and I have actually stopped paying them for 9 months on October the 1st. It's like everything was put on hold. The Attorney General sued AHM in August of 2010 and won. Print out the transcript I'll bet you'll be like me and see they are doing to you what they were already sued for. Complain! Attorney General, Congressman, and the agency responsible for your loan. Just call AHM and ask them who holds your loan. AHM is only the facilitator of your loan! Fannie Mae, Fannie Mac FHA etc. holds your original loan. In TX Attorney General Greg Abbott. www.oag.state.tx.us. Ron Paul. http://paul.house.gov. Make them tell you why AHM doesn't have to obey the law like you do. Then call your facilitator and ask them. When you "google" American Home Mortgage Complaints, There are 1 million, 580 thousand responses. News footage, class actions, and average people like you and me that can't understand how this could happen in America. AHM is STEALING our homes and the government doesn't seem to notice. They have been sued and been sued again. Reported by the news and still even the Attorney General can't stop them. AHM is still doing what they have always done with no repercussions and totally unafraid of anybody. Totally unafraid to keep taking American's homes at will. Can they be stopped? Government can't. Who can?
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Loss:
$124
Anonymous
map-marker Elizabeth, New Jersey

AHMSI Complaint

want to see a copy of my class action complaint against Ahmsi It is prepared by professional classaction lawyers in New York City I have started this complaint based on their failure to properly service my loan and have made it a class action since they also improperly failed to service many loans I have alsofiled withthe Attorney General in NYS and the Banking commission as well... Do not expect much helop from these bureaucrates freeloaders so its Time to unite against these low lifes. Will send a copy so include your email address email me: lblplus@***.com Jim Kapsis tel: 516.509.2609 my cell phone
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1 comment
Guest

AMERICAN HOME MORTGAGE SUCKS !!! people are very rude not well informed play games with your mortgage tell you one thing a do another ruined our credit the worst we have former complaints them state attorney state reps state congressman they say they cant help us they are animals the way they treat you enough talked to lawyers cannot afford at this time it will cost us more money but i figure do what you need to do to refinance with better mortgage co it sucks i know i dont sleep just want to resolve issues but get the same thing run around if anybody has any lawsuits or needs info call me because no one should go through the stress levels these people put on you good luck never give up john 610-952-****

shawn s Lwl
map-marker Zebulon, Georgia

AHMSI deceptive trade practices

I was behind 3 months, and in the forth month I send am $3000 in cashier's check which the returned and started demanding thousand of dollars to reinstate my account and threating to foreclose. I owe them very small amount but the are not helping me.a very bad company to do business with. now the are giving me run around on my loan remodification which they themself recommended to me. asking for the same documents over over again and delay the process, so they can fetch my property as forecloser.funny thing is that you never get to talk to any one with authority, always a different call center folk's in a foriegn country. real rude and nieve at times. is there anyone out there who cah help?
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