American Home Mortgage Phone Numbers and Emails

Toll-Free Number:

  • (877) 304-3100

Customer Service:

  • (800) 278-9939
    Insurance Inquiries
  • (949) 465-7265
    Insurance Inquiries (Fax)
  • (866) 343-4346
    Insurance Loss Draft/ Claim Checks
  • (800) 537-9037
    Insurance Loss Draft/ Claim Checks (Fax)
  • (877) 283-0046
    Tax-Related Inquiries
  • (866) 430-7862
    Tax-Related Inquiries (Fax)
  • (877) 937-4887
  • (800) 359-0625

Headquarters:

  • (469) 645-3000
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Contact Information

Corporate Office Address:

Homeward Residential Inc.
16675 Addison Rd.
Addison, Texas 75001
United States

Other Info (opening hours):

American Home Mortgage Servicing Inc. (AHMSI) changed its name to Homeward Residential Inc.

Homeward Residential is a subsidiary of Ocwen Financial Corporation.

Homeward Residential, Inc. was acquired by PHH Mortgage.

More contact details

Fax:

(866) 795-6529

American Home Mortgage Rating Based on 3 Reviews

Rating details

1.1
more details
Product or Service Quality
Interest Rate
Customer service
Reliability

Rating stats

Rating trend

Summary of American Home Mortgage Customer Service Calls

26 TOTAL
CALLS
00:54 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Home Mortgage?

Payments and Charges Question:

  • “Payment”

Refund Question:

  • “Getting my money back that's in escrow”

Request for Information Question:

  • “Checking on a claim”
  • “Question billing”

Product/ Service Question:

  • “Loan”
  • “Agent working on our file never called us back”

Staff Question:

  • “A service rep is not following through I'm closing on a home and I've got a flaky broker that won't pass me through to a supervisor or won't help me out”

Account Question:

  • “No Account Number”

Other Question:

  • “Loam”
  • “The American Home Draft”
  • “Need document”

About

Related Companies

Ocwen, PHH Mortgage, Litton Loan Servicing, HomeQ, Option One Mortgage

Summary

American Home Mortgage provides mortgage products and related services to individual customers and loan investors. The company does not only issues mortgages but also assists customer to retain their real estate property in case of a job loss, divorce, and other family related issues. American Home Mortgage is based in Coppell, Texas, with offices operating in Irvine, CA, Jacksonville, FL, and Pune, India. Among other services offered by the company are insurance (accidental death, disaster and life) policies and home warranties. Established in 1987, the company was purchased and re-established by Wilbur Ross & Co. LLC in 2008 when the financial crisis hit the world. At the present time, American Home Mortgage is known as the nation’s leading Alt-A and subprime loan provider.

American Home Mortgage reviews and complaints

American Home Mortgage is ranked 356 out of 1016 in Loans and Mortgages category

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