Contact American Home Mortgage Customer Service
American Home Mortgage Phone Numbers and Emails
Toll-Free Number:
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(877) 304-3100
Customer Service:
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(800) 278-9939Insurance Inquiries
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(949) 465-7265Insurance Inquiries (Fax)
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(866) 343-4346Insurance Loss Draft/ Claim Checks
Contact Information
Corporate Office Address:
Other Info (opening hours):
American Home Mortgage Servicing Inc. (AHMSI) changed its name to Homeward Residential Inc.
Homeward Residential is a subsidiary of Ocwen Financial Corporation.
Homeward Residential, Inc. was acquired by PHH Mortgage.
Fax:
Summary of American Home Mortgage Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Mortgage?
Payments and Charges Question:
- “Payment”
Refund Question:
- “Getting my money back that's in escrow”
Request for Information Question:
- “Checking on a claim”
- “Question billing”
Product/ Service Question:
- “Loan”
- “Agent working on our file never called us back”
Staff Question:
- “A service rep is not following through I'm closing on a home and I've got a flaky broker that won't pass me through to a supervisor or won't help me out”
Account Question:
- “No Account Number”
Other Question:
- “Loam”
- “The American Home Draft”
- “Need document”
About
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American Home Mortgage provides mortgage products and related services to individual customers and loan investors. The company does not only issues mortgages but also assists customer to retain their real estate property in case of a job loss, divorce, and other family related issues. American Home Mortgage is based in Coppell, Texas, with offices operating in Irvine, CA, Jacksonville, FL, and Pune, India. Among other services offered by the company are insurance (accidental death, disaster and life) policies and home warranties. Established in 1987, the company was purchased and re-established by Wilbur Ross & Co. LLC in 2008 when the financial crisis hit the world. At the present time, American Home Mortgage is known as the nation’s leading Alt-A and subprime loan provider.
American Home Mortgage is ranked 356 out of 1016 in Loans and Mortgages category
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